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Privacy Policy & SMS Terms

Last updated: July 9, 2026

This Privacy Policy explains how The Window Guys ("we," "us," or "our") collects, uses, and protects the information of visitors and customers who interact with us through our website, phone system, and text (SMS) messaging. The Window Guys is a licensed and insured residential window, door, and siding replacement company based in Minnesota (MN Lic. BC809328). By using our website, calling us, or communicating with us by text message, you agree to the practices described below.

Information We Collect

We collect information you provide to us directly, including when you call us, book an estimate, use our online tools, or exchange text messages with us. This information may include:

We may also automatically collect standard website analytics data (such as pages visited and general location) through tools like Google Analytics to help us improve our website.

How We Use Your Information

We use the information we collect to:

SMS / Text Messaging Terms

The Window Guys offers text (SMS) messaging so we can respond to your inquiries, send links you request (such as our online pricing tool or scheduling link), confirm appointments, and provide service and account updates related to your project.

Consent / Opt-In

You may opt in to receive text messages from The Window Guys by providing your mobile number to us and requesting or agreeing to be contacted by text — for example, by asking us during a phone call to text you a link, by submitting your number through a form on our website, or by texting us first. Message frequency varies based on your interaction with us. Consent to receive text messages is not a condition of any purchase.

Message and Data Rates

Message and data rates may apply, depending on your mobile carrier and plan.

Opt-Out

You can cancel text messages at any time by replying STOP to any message you receive from us. After you reply STOP, we will send a one-time confirmation that you have been unsubscribed, and you will no longer receive text messages from us. If you would like to receive messages again, you can opt back in by contacting us or by texting us.

Help

For help at any time, reply HELP to any of our messages, or contact us at (763) 294-7553 or athomas@windowguysmn.com.

How We Share Your Information

We will not share your mobile contact information with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

We may share limited information only with trusted service providers and subcontractors who help us operate our business and our messaging program (for example, our phone and messaging platform, scheduling tools, and installation partners), and only as needed to provide the services you have requested. These providers are bound by confidentiality obligations and are not permitted to use your information for their own marketing purposes. We may also disclose information if required to do so by law.

Data Security

We take reasonable measures to protect the information you provide against loss, misuse, and unauthorized access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may contact us at any time to ask what information we hold about you, to update your information, or to request that we stop contacting you. To stop text messages specifically, reply STOP to any message as described above.

Children's Privacy

Our services are directed to homeowners and property owners. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or our SMS messaging practices, please contact us: